This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
When you purchase something from Mavrox, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
With your permission, we may send you emails about our store, new products and other updates.
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we infer that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
You may withdraw your consent at any time by contacting us at: support@tryMavrox.com.
We may disclose your personal information if:
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, some third-party service providers, like payment gateways, have their own privacy policies regarding the information we are required to provide to them for purchase-related transactions.
We recommend that you:
Example: If you’re in Canada and your transaction is processed by a U.S.-based payment gateway, your information may be subject to U.S. laws like the Patriot Act. Once you leave our website or are redirected to a third-party site/app, this privacy policy no longer applies.
Links may direct you away from our site. We encourage you to read the privacy statements of those sites.
We use Google Analytics to learn about visitors and what pages they view.
To protect your personal information, we:
No method of electronic transmission or storage is 100% secure, but we follow all PCI-DSS requirements and accepted industry standards.
By using this site, you confirm that:
We reserve the right to modify this policy at any time. Changes take effect immediately upon posting. If our store is acquired or merged, your information may be transferred to new owners so we can continue to market to you.
Questions and contact information: To access, correct, amend, or delete your information—or to register a complaint—contact our privacy compliance officer: support@Mavrox.com
This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
You have the right to:
You have some choices in how we use and disclose your information:
We may use and disclose your information to:
We do not share mobile info with third parties/affiliates for marketing. Subcontractor sharing is allowed for support services. Text messaging originator data and consent is not shared.
We may disclose your health info to:
We are required to:
For more info, visit: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/noticepp.html
We may change this notice at any time. New versions will apply to all existing information and be made available in our office and on our website.
I understand that Mavrox has arranged a telehealth consultation for me and an independent and duly licensed medical provider (the “Provider”) utilizing its telehealth platform. There are two primary methods for such telehealth consultations:
First, I may be able to conduct an asynchronous telehealth consultation, in which I will provide the requisite personal health information to my Provider in a digital format; based on that health information, my Provider may be able to diagnose and prescribe treatment upon review of the information that I have provided. I acknowledge, however, that I may not be a good candidate for asynchronous consultations and that either the Provider or Mavrox may require that I engage in a live, interactive video consultation with the Provider prior to beginning any treatment.
Second, if required to conduct—or if I choose to conduct—an interactive video consultation with my Provider, I will be able to consult with the Provider about my health and wellness concerns in real time via a live video connection through the Mavrox platform.
Mavrox has explained to me how telehealth will be used to do such consultation and how else we will use telehealth to connect with the Provider while working together, utilizing the telehealth platform.
I understand there are potential risks with this technology:
The benefits of a telehealth consultation are:
I also understand other individuals may need to use the telehealth platform and that they will take all reasonable and necessary steps to maintain confidentiality of the information I provide. I have read this document and understand the risk and benefits of the telehealth consultation and have had my questions regarding the procedure explained and I hereby consent to participate in telehealth sessions under the conditions described in this document.
I have further read and agreed to the terms below in association with my telehealth sessions and treatment with and through my Provider and Mavrox.
A member of my Provider team assessed my medical condition and made a clinical treatment determination, taking into account the information I provided. If I forgot to provide or incorrectly provided certain information related to my health, there is a possibility that the Provider may misdiagnose or fail to diagnose conditions that I may have which could affect their recommendation for treatment. If I need to clarify or update any information about my health, I must message my Provider team through the Mavrox platform as soon as possible.
The treatments that I may be prescribed are not 100% effective for all patients. Any such treatment may not work or may only partially resolve the condition for which I am seeking treatment. Likewise, treatments may result in adverse side effects, varying in severity from mild to severe. If I do not see any signs of improvement or if I am experiencing new or worsening symptoms, I will message a Provider through the Mavrox platform, contact my regular healthcare provider, or go to an urgent care center as appropriate. If it is an emergency, I understand that I should call 911 or seek immediate help in-person at my nearest hospital, clinic, or healthcare provider.
I acknowledge that there is a risk that the Provider may misdiagnose or fail to diagnose conditions that I may have which could affect the recommendation for treatment. The healthcare Providers providing treatment through the Mavrox platform use evidence-based guidelines as well as clinical decision-making to try to minimize these risks.
The Provider who recommended or may recommend this treatment for me did so with my consent and because the potential benefits outweigh the risks in their estimation, based on their clinical judgment, training, and experience. I should evaluate this information and any input from my in-person healthcare team, and any other relevant information to decide if this treatment plan is appropriate for me. I understand that I am free to not follow the treatment recommendations I received from the Provider through the Mavrox platform.
I can request a copy of my health records anytime. Mavrox strongly recommends that I update my in-person healthcare team about any new medicines that I am taking or other changes in my health. I can also ask questions anytime by messaging a Provider through the Mavrox platform who can help me share any information about my health with my in-person healthcare team.
If I begin treatment through Mavrox at the direction of my Provider, I acknowledge and agree that I must follow the prescribed treatment plan from my Provider team and Mavrox. All prescription medication must be taken and used only as prescribed. If I do not follow my treatment plan precisely as prescribed and directed by the Provider team and/or Mavrox, Mavrox cannot and will not be liable for my care and may terminate my current and future treatment plan(s).